How to Fix Bluestacks Graphic Card Error 25000: Tips and Tricks

How to Fix Bluestacks Graphic Card Error 25000: Tips and Tricks


Bluestack is a very heavy software and needs high end system configuration for its proper functioning. It requires at least 2 GB RAM and a good graphic card to run all the android apps smoothly. Therefore, many people could not install Blustack due to “Bluestacks graphic card error 25000“. This generally occurs in case of Windows 7, 8 and 8.1 users. But if you are one of them who have fulfilled all the necessary requirements of Bluestack but still cannot install it due to “Bluestacks Graphic card Error”. You can read this article further to fix Bluestacks Graphic Card Error 25000.


Also Read: How to Change Whatsapp Profile Picture on Bluestacks from PC: Solved.

Bluestacks Graphic Card Error:

For those who are installing Bluestack through the Split installer, the message says “Error 25000. Bluestack currently doesn’t recognize your graphic card. It is possible your Graphics Drivers may need to be updated. Please update them and try installing again“.


If you are installing it through the Offline installer, it won’t show any error code but display a message that says “Bluestacks currently doesn’t recognize your graphics card. It is possible your Graphics Drivers may need to be updated. Please update them and try installing again.”


Also Read: How to fix error 927 while downloading apps from google play store.

Reason for Bluestacks Graphic Card Error 25000:

There are two kinds of Graphic cards in your system:

  1. Microsoft’s Proprietary Direct 3D– It is used to run Windows and constituent applications.
  2. Open GL– It is used to run android apps in emulators like Bluestack.

So, if you don’t update your windows regularly, the Open GL didn’t get updated as often as Direct 3D does. Hence, Bluestack does not recognize your graphic card. Sometimes, migrating from one Window to another can also degrade your Graphic card. So, you need to update Open GL Graphic Card manually.

Also Read: Download & Install Whatsapp on Windows PC- 7/8/XP/Vista: Step-by-Step Guide.

Tips and Tricks of How to fix Bluestacks Graphic Card Error 25000:

– Tip 1

Update your graphic card driver: You should update your graphic card as it is necessary to enjoy new softwares and features. If your graphics card driver is most updated, Bluestack will be installed successfully. Use the following links to auto-update your graphic card drivers. Enable the Java in the browser before upgrading them.

Update Graphics Card Driver For Intel Chipset.

Update Graphics Card Driver For AMD.

Update Graphics Card Driver For nVIDIA.

– Tip 2

Update your DirectX: Try updating your DirectX and see if it helps.

– Tip 3

Power Plug-in your Laptop: If you are using a laptop then make sure the laptop is connected to power plug-in. Since graphic card demands high power intensity which is not facilitated by the laptop batteries, therefore android apps may not function properly. So, try to connect your laptop with live power source and then run android apps or games.

If the above tips do not help, then follow the below tricks to fix Bluestacks Graphic Card Error 25000:

– Trick 1

Install the older version of Bluestacks: The older version of Bluestack does not require as higher end system requirement as the new version asks. You would successfully install it without getting any Graphic Card Error. But there is only one con. You would only be able to install and run basic apps like Whatsapp. Heavy apps like Temple run or Fruit Ninja wouldn’t be compatible.

Download links of Older Versions of Bluestacks:

Bluestacks Version

Bluestacks Version

Bluestacks Version

– Trick 2

Bypassing error 25000: You can bypass error 25000 – Graphic card is not updated. A software called Orca helps you to tweak some settings of Bluestacks setup Installer which would easily bypass error 25000. It would also help you to install Bluestacks in 1 GB Ram PC or a system without Graphics card. To know how to do it, visit the below link:

Link to bypass error 2500 | Install Bluestacks in 1 GB RAM & Without Graphics Card.

NOTE: This trick only works in Bluestacks Offline installer not on split installer.

– Final Solution

Change your Graphic Card: If all the tips and tricks do not work, then you need to change your graphic card to run Bluestack in your System.

Also Read: Download line full version free for pc (windows 7/8/xp).

If you have any query related to Bluestacks Graphic Card Error, then feel free to contact me and if you find it helpful, then do share it with your friends on facebook, twitter or Google +. Thank You. 🙂

  • Brandon

    I have a low spec system that meet the requirments.. I am able to run BS without any error codes.. The issue I have Is I am not able to run some apps because my graphics card. My graphics card is mobile intel 965 express chipset. I have the latest update but i noticed that it is discontinued support. So there has not been an update in ages. Is there a work around or something i can do to get something better. I have tried installing a new driver but i wasnt able to get it to work.

    • Sorry for the Late reply, Brandon. If you are using Bluestacks from laptop, then plugin your charger and run the apps. Try to Download the latest .net framework by Microsoft. If this does not help then please elaborate the app problem. Regards 🙂

      • Randy

        I have a toshiba L675D windows 7
        4gb ram 64 bit laptop and I just installed blue stacks and when I try to run Summoners War it says “summoners war is requesting graphics APIs that are not available on your system and has been terminated. ” sooo help! :/

        • Try upgrading your graphics driver, Direct X and .NET Framework.

  • Sputnik

    May i know if clash of clans work on old versions of bluestacks? please send me an email to have a work around for a multi-video card system as my video card on my laptop is ATI Radeon 6470M. Please keep me posted thanks. I have an MSI FX420 laptop

    • Sputnik

      By the way i also forgot to mention that the video card i have is switchable graphics; it has ATI Radeon 6470M for high graphics and Intel graphics HD for minimal requirements. Please inform me if its possible to make it to work .thanks

  • Yes, Clash of Clans will run fine in older versions of Bluestack until it is compatible with your graphic cards. And your Graphic card seems to fulfill it. Also, remember you should have at least 2 GB RAM for proper functioning of Clash Of Clans game.

  • chan

    My Bluestack was running smoothly for almost a month, and as for yesterday there was an error while i was loading it, and since i was unable to resolve the problem, i uninstalled my bluestack and re install it again. but unfortunately error 25000 appeared while i was installing it. so i come to this site of yours and follow all the options given. but still i was unable to install bluestack. same error occurs. i have a 4gbram mem and my display driver (ATI Mobility Radeon 5145) is also up to date. please help. thanks

  • Follow the below tips and see if it works:
    1. Run the install app as administrator (right click on the .exe, then run it as administrator).
    2. Try to Download the latest .net framework by Microsoft.
    3. Try updating Direct X.
    4. If you are using a laptop, then connect it to power plug-in and then install Bluestack.

  • Jobin Koshy

    Yea, I fix the problem… (Only for Windows 8, 8.1)

    Error occur Bcoz of Automatic graphic Driver update from Microsoft.

    How to fix,
    1. Download latest Graphic Driver from its original website.(AMD, NVIDA etc..). (Not from Microsoft/Automatic Update)

    2. Remove/Unplug your Internet Connection.

    3. Uninstall Display Adapter from Device Manager.

    4. Restart PC

    5. Install Driver(Downloaded)

    6. Restart and install Bluestacks..

    7. Enjoy… 🙂

  • Nitika Jain

    I’m not able to install Instagram APK File in Bluestacks. An error, INVALID APK comes up in the installation process. How to solve this problem?

    I’m using an older version of Bluestacks, which I downloaded from

    Also, I’m not able to access Google Play Store. How can I access it?

    • This is the offline installer of Bluestacks that you are using. There are many bugs in this version. Also, many people have come through INVALID APK error when installing Instagram in Bluestacks via apk file. So, you should try to download it from internal App stores. Read this article to know how to do it.

      • atul jain

        may you help me

    • atul jain

      i have same problem.

      • Install it from Google Play Store.

  • Bhumika

    its taking too much of time to install bluestacks old version…. 🙁 :0

  • What is your system configuration??

  • Girish

    I’m not able to Install BlueStacks on my Computer bcoz of this error:

    Error 1321. The Installer has insufficient privileges to modify this file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BlueStacks\Start’,'(NULL)’,'(NULL)’,'(NULL)’,'(NULL)’,'(NULL)’,”

    plz help!!

    • Run the installer as administrator.

      • Girish

        didn’t work bro…

        • Try some Tweaking: Open regedit, delete HKEY_LOCAL_MACHINE\Software\BlueStacks then press WindowsKey+R (opens run dialog), type %temp% (opens temp folder) ctrl-a to select all, then delete all (ignore any errors). Also delete c:\programdata\bluestacks, c:\programdata\bluestackssetup. Now, try to re-install Bluestacks again by running it as administrator. If this does not help then learn about error 1321 via the below link:


    may i know temple run 2 will work on bluestacks old version

    • Yes, Temple run 2 will work on old versions of Bluestacks. But just make sure that you have atleast 2 GB RAM.

  • subhankar

    My system configuration is windows XP Sp3, Pentium (R) Dual core processor, 2GB Ram & inbuilt 256 mb of Intel Graphic card. So may I install bluestacks old version. Whether it works on my system or not?

    • Yes, you should prefer older versions of Bluestacks. Though, there will be still some lags. Keep in mind to update all your drivers before installing bluestacks in your PC.

  • smegh

    fail to install bluestacks

    • What is your system configuration?

  • Naman Shankhydhar

    It really worked man…

    Thanx for it

    • Thanks for your feedback, Naman 🙂

  • tanishqbhatia

    if i run the apk file the error occurs that it is invalid apk file. 🙁

  • Tanishq, your problem is the most common problem in Bluestacks. Try installing the app via App stores within the Bluestacks itself. To know its procedure, visit the below link and choose your desired app in place of instagram. I have also mentioned this problem in this article. It would surely help you. 🙂

    • anu

      i am not getting talking tom
      i have already installed blue stalk but it is not coming
      please help me how to fix the problems

      • Did you install talking tom from PlayStore?

  • jagjeevan singh

    all efforts done

    error 25000 still shows

    updated graphics card

    old version also used

    my system asus x200ca-kx072d 1.5 ghz celeron dual core 2 gb ram 500 gb hdd hd graphics 11.6 notebook

    • You have low end system configuration. So you have two choices:
      1. Either buy a good compatible graphic card.
      2. Go for Bluestacks alternatives. They work perfect for low end spec systems.

  • bhavesh

    my bluestacks starts perfectly and when i starts an app it just gets stuck…. and i get a message that diaplay driver stoped responding….. both my internal and dedicated graphics cards are of amd….
    my system config is
    8gb ddr3 ram
    1gd dedicated graphics(amd hd 7660g)
    0.5 gb internal graphics(amd radeon hd 8670m)
    the version worked perfectly for some days and it to just broke down…. it just keeps loading…. please help me…..

    • Hii Bhavesh,
      Bluestacks is a heavy software and needs high end system configuration to work smoothly. By seeing the specs of your system, it seems fine. I think you should not get this error but if you do then there is some problem with your graphics driver. Try updating your graphics driver and Direct X. Also try to enhance the performance of your system and prefer not to run anything else when Bluestacks is running.
      Now, for the loading problem… It is the most common problem of Bluestacks. I also faced it many times with the previous version. Now, I am using version and it runs smoothly.
      This error arises when your system is not ready to hold the load of Bluestacks. Though, there is no solution for this error (say it as one of the drawbacks of Bluestacks). It will only open on its own after some days or weeks. But you can try a trick to solve this error (this trick does not have 100% success rate).
      1. Go to the tray icons.
      2. Right click on Bluestacks.
      3. Select “Restart”.
      4. Now, check whether Bluestacks is running or not.
      Though, this trick does not work always, but you can give it a try. Hope it helps you and thanks for your visit to infocurse. 🙂

  • khuygaa

    i installed bluestacks app players last version on my laptop. it installed properly but i have little problem with enable app sync. when i go through its not load to

    • I think you would be getting an error something like – “Market not found. Search web for installation recipe?”. This App sync error is mainly because there is no Appstore installed in your Bluestacks. Check it in the “My apps” folder in the desktop. See if there is any shortcut file of appstore or not. Earlier, it used to be pre-installed in the older versions of Bluestacks. But, now you have to install it manually. You must have missed it out when installing the new version.
      Follow the below steps:
      1. On BlueStacks main page, select My Apps (top main menu).
      2. Select Help from apps list. It will bring you to BlueStacks help forum page.
      3. On the address bar, change url address to and press enter.
      4. You’ll be prompted to choose between Browser and Play Store, select Play Store and check on “Use by default for this action“.
      5. You will be asked for gmail login. Enter your username and password.
      6. Now, go to settings>Personal>Accounts & Sync. Check whether your gmail is sync. or not.
      7. That’s it.
      If this also do not help then give me the suitable feedback 🙂

  • kamal

    not working ……… 😮

    • Would you plz elaborate your problem, Kamal. :/

  • Kanika

    Ayan,when i m trying to install old versions of bluestack..d proces of downloading stops in between…plz suggest somethin

  • Kanika, it may be due to slow internet connection or there may be some problem from the Bluestacks server. So, you should opt for the Bluestacks offline installer. Get it from the below link:

  • tony

    bluestacks installs perfectly, kik works fine, but in clash of clans all i get is a black screen, but i do have sound. all drivers are updated, & i just wanna play clash of clans since my tablet broke lol. here are my specs: asus k50i laptop, 4 gb RAM, pentium dual-core cpu t4500 @2.30ghz 64 bit operating system, windows 7 home premium service pack 1

    • Tony, this is the most common problem while playing clash of clan on Bluestacks. I have found three fix for it. Just check which one works for you.
      Fix 1:
      1. Go to the control panel of your graphics card
      2. Go to Manage 3D settings.
      3. Add BlueStacks Frontend.
      4. Set “Threaded optimization” to Off.
      5. Now, go to your notifications icons at the
      right bottom side of your taskbar, right click
      the BlueStacks Agent icon.
      6. Select “Restart”.

      It may be related to an unsupported resolution. Go into the registry and open the key HKEY_LOCAL_MACHINE\SOFTWARE\BlueStacks\Guests\Andr oid\FrameBuffer. In there you will find a height and a width that you need to set to a common phone value (Prefer using 800×480).

      Fix 3:
      Install the latest version of Bluestacks and update all your drivers.

      I hope this would help you. 🙂

      • tony

        ok, i did the rgisistry thing, no go, i already have the latest bluestacks, & all my drivers have been updated before your suggestion, so im assuming its in my graphics properties, but i have intell express chipset family, not nvidia, so my graphics options are different than what ur describing. uder 3d, i have a 3d preference slidebar with performance at the left end, & quality at the right end. then i have a custom settings tab with texture quality, anisotropic filtering, vortec processing, & vertical sync. options sir?

        • Have you tried changing the resolution of Bluestacks. It might also help. :/

        • tony

          where is the bluestacks rsolution option? like i said, its weird. i have sound, but no video, so obviously its there, just something not working. the only thing i dont kno of is my graphics properties because i have intel chipset mobile graphics card. drivers r up to date, so idk. any help would be appreciated from anybody.


    For those who are installing Bluestack through the Split installer, the message says “Error 25000. Bluestack currently doesn’t recognize your graphic card. It is possible your Graphics Drivers may need to be updated. Please update them and try installing again“

  • karthik

    Hi sir,

    I have downloaded bluestacks player in my pc and im not able to install it it is showing a error as :The application failed to initialize properly(0*c0000135)” what to do and i dont hav graphic card….with out graphic card v cannot install it?

    • Hi, Karthik. Windows will give you this error if you try to run any application that requires the “.NET Framework” to run, but your computer does not have “.NET Framework” installed. To fix it, just install the .NET Framework from Microsoft:
      Well about the graphics driver… Many people are running Bluestacks in their system without dedicated graphics driver. So, it may run in your system too.

      • karthik

        iam not able to install it is saying that does not recognize the graphic card and even i dont have the graphic card tooooooo what to do?

  • Karthik, there is always an internal display adapter in every system. To know about your display driver, follow the below steps:
    1. Connect to internet. Right click on the computer icon on your desktop and click on ‘Manage’ in the menu.
    2. Now, select Device Management > Display adapter.
    3. Then right click on it and select ‘Update Driver Software’.
    If it is not updated from there, see the version of your display driver and download the setup from internet.

  • James Lee

    Hello Ayan I am having a bit of problem running the current BlueStacks. My graphics card is the intel(r) HD 2000. When I start BlueStacks a message pops up saying I need to update my driver but that takes forever. When I restart BlueStacks and cancel the “update driver” I’m able to use BlueStacks. I am trying to use BlueStacks to play Clash of Clans but the loading screen hangs. I do not get a black screen but the loading screen for Clash of Clan just hangs. I tried other methods like running older BlueStacks but clash of clan does not work even when I have 6 GB of RAM.

    I also tried to do the method where you go to graphics card properties but since my graphics card is an intel I cannot use your solution for my problem.

  • Hello Ayan A Problem in my PC When i install bluestacks in last the error is come”Bluestacks currently doesn’t recognize your graphics card. It is possible your Graphics Drivers may need to be updated. so waht can i do

    • Hello Rahul, You need to update your graphics card. Check the version of your graphics card and update it from the respective official site.

  • RAJU

    sir ,
    am downloaded old verson softaware
    so it installing problem
    These error is ” BlueStacks Currently doesn’t recognize your graphics card. It is Possible your Graphics Drivers may need to be updated. Please update them and try installing again. ”

    so plese help me what is graphic card, drivers link in my os windows 7 Ultimate

    Thank you sir

    • Raju, Graphics card is a hardware which controls the display output of your PC. Please check your graphics card and give me the suitable feedback so that I can help you. To check you graphics card follow the below steps:
      1. Click Start.
      2. On the Start menu, click Run.
      3. In the Open box, type “dxdiag” (without the quotation marks), and then click OK.
      4. The DirectX Diagnostic Tool opens.
      5. Choose the “display” tab. Check the details of your Graphics card from here.

  • Satwick Sharma

    I have 2 GB RAM, 1 GB graphic card and directX 11 and still it isot working………………..pls guide to instrall blue stacks………………… and highest version of graphic card driver still not working

    • What error are you getting? plz elaborate your problem.

      • Satwick Sharma

        graphics error-25000

        • If you are using laptop, plug-in your laptop and then install Bluestacks. Always Remember to run the set up as administrator. If it does not help, try older versions of Bluestacks.

  • Satwick Sharma

    run as admin doesn’t work

    what is the version of older blue stacks………..??????

    I have PC

    • I have given all the download links of older Bluestacks in the article.

  • pigpig

    I installed bluestacks old version 7.x.=overcome error 25000;because I have on-board display card=low-end PC
    I can run whatsapp perfectly but I cannot run wechat or line
    please help
    thanks 🙂

    • There would be some problem in the older versions of Bluestacks while running new apps like wechat or line. Though, try the below tricks if it could help but there is no surety that it would work:
      1. Try changing the the resolution of Bluestacks and then run these apps.
      2. If you are using laptop then plug-in your charger and then run them. It would help Bluestacks to overcome heavy load of these apps from the power supply.
      3. Do not run any other programs while using Bluestacks.

      • pigpig

        I have tried your method but failed.
        I think whatsapp, wechat, line are apps for chatting. Don’t need much resources .
        sir is there any Android emu for on-board display card PC??
        I have tried Windroy.

  • Satwick Sharma

    ok,thanks for help……….

  • Satwick Sharma

    after installation from where to open it

    • There would be a shortcut file created on your desktop after installation or you can browse to C:>Program Files(x86)>Bluestacks>HD-StartLauncher (This is for Windows 7 or 8 user). If your using Windows XP the check it in the programs folder of C: Drive.

  • Satwick Sharma

    again error but different kind…………..

    • Please elaborate the error..

  • Tajendra batra

    My error is in split installer error no. 25000.How to fix it.

    • Try updating your Graphics driver

      • Tajendra batra

        how to update

        • Tajendra batra

          ayan can you please tell me your email id.

          • I have already mailed you in your gmail account, Tajendra. 🙂

  • akash

    i downloaded bluestacks without graphics card version and it runs on my pc but some apps does not work.what i do to play clash of clans on blue stacks.
    please help.

    • Sorry not possible, clash of clans is a heavy game and u cannot run it smoothly without good system configuration.

  • dharani

    in my bluestacks app player only whatsapp,hike is working but facebook,twitter,games app is not working can you help me to fix it

  • vihan

    Error 25000, bluestracks currently does not recognize your graphic card.

  • muhammad

    fail to install bluestacks
    i have intel(R) GMA 3100
    approx total memory 256 mb
    ram 2 gb
    i need only whatsapp to install for that i need blue stacks ..plz help

    • Bluestack is a heavy software. You should have good PC configuration to run it smoothly. If you just want to use Whatsapp then give a try to Wassapp. Wassapp is a 10.5MB Whatsapp PC client Software. It also helps the user to run whatsapp in Windows PC.

      • Muhammad

        for using whatsapp …should I knw the IMEI no of mobile

        • No, there is no significance of IMEI no. in Bluestacks. Bluestacks is an android emulator. It is not a cell phone device. So, IMEI no. is not used in Bluestacks.

  • Aashish Sharma

    i dont know either i have a graphic card installed i think its not installed so any solution ? except installing one??

    • Go to RUN Command, type dxdiag and press enter. A DirectX Diagnostic Tool window will open. Choose Display tab and check your graphic card and then give me the suitable feedback.

  • shaurya

    sir i have a pc with simple no external graphic card install in it can i run bluestack if yes how please explain

    • Shaurya, there is a procedure to download bluestacks without graphics card. I will be soon updating a blog regarding it.

  • Yuvraj Singh

    I am not able to play any games on bluestacks app player.
    When i try to start any game, there comes a black screen and only sounds are coming.
    I am not able to play any game. The blackscreen comes always.

    This happens only with games, apps are working perfectly.

    In the previous versions of bluestacks, i was able to play games but not on this version.

    Please help me.

    My PC specifications are :-

    OS : Windows 7 Home Basic – 32bit
    RAM : 2 GB
    PROCESSOR : INTEL CORE 2 DUO E7500 @2.93 GHz

    Please Help Me. Thanks.

    • I am not sure about this as I have never encountered this problem but you can give a try to this fix:
      1. In task manager Stop the process that starts like ‘HD-**’
      2. Go to services and stop the services starts like ‘BlueStack’
      3. In task manager, Click show process from all user and stop the process starts like ‘HD-‘
      4. Start the bluestacks.
      That’s it!!

      • Yuvraj Singh

        Sorry, but the solution you gave, didn’t worked. Ihave tried it earlier too.

        Recently i have also upgraded bluestacks to its latest version, but the problem isn’t solved.

        Please, give me a permanent fix for this problem.


  • Naren

    My Bluestack keep stuck in intializing .
    Windows 8.
    8gb ram
    2gb gra[hic
    all drivers are up to date.

    • Go to the Bluestacks icon at Taskbar. Right click on Bluestacks icon and choose Restart. Wait for some time and check now.

  • Uma Sharma

    Hi Ayan,
    i was using bluestack from last 3 months in window 7 -Basic ,but some days before i switch to window 8,now bluestack is not working and showing an error of Graphic card. How can i run it again.
    I have an laptop Acer ASPIRE 4745.
    Do Reply.

    • Hii Uma, As I have already mentioned in the article that migrating from one Window to another can also degrade your Graphic card. So, you need to update your Open GL Graphic Card manually i.e. your graphic drivers.

  • James

    No matter what I do I keep getting error 2500!! I have an AMD FX Six-Core processor running at 3.30 GHz, 8 gigs of RAM and an ATI Radeon HD 4250 all with the most up to date drivers and I can’t get the program to install using the online or offline installers. Help please! I forgot I’m also using Windows 8.1 Pro with Media Center 64-bit.

  • Mobi

    I have Fujitsu Siemens Esprimo Core 2 duo 3.0 GH processor
    with 4gb of Ram.
    Available Graphics Memory 1566 mb.
    bt it gives Graphic error 25000
    I installed Older Version of Bluestack but it gave the Same Error..
    i Changed Installer Packge Setting By Orca.
    and it was installed but while installing apps it again gave the same graphic error 25000

    • Sometimes Bluestacks shows this error as it can not identify your graphic card. So, just close the prompt of graphic card error 2500 when you are installing apps. It would run fine. If this does not help then you need to update your graphic card, Direct X or .Net Framework.

  • Sajal Verma

    Installed program but clash of clane not working in program

    • Please elaborate the problem – What type of error you are getting? Also send me the hardware specs of your system.

      • Colin

        i have the same problem. face an error saying that the app is not supported… what can iu do??

  • bro I download old version blue stacks but not installing get graphic driver problems



  • Tommy Anon

    Ayan, do you think you can help me? I want to run Bluestacks on my eee PC 1005HA to play the Family Guy game.
    Im getting the same 25000 error code. My driver is an Intel 945 Express Chipset family, driver version
    Any idea on what to try first? Ive already upgraded to 2gb of RAM.

  • Tommy, follow the methods given above if it does not help then follow the steps given in the below link, It would bypass the error 2500:

  • Colin

    it worked fine. but when i tried installing clash of clans there is an error shown that not supported. i would be greatfull if you could help me…

    • It would be convenient if you can send me your system details.

  • Gurpreet singh

    Hey! bro my Bluestack player show the graphic card update error. How to fix my problem? But one time blue stack player install without show any problem. now it show again and again this problem.

    • Try updating your Graphic card driver. If this does not help then use the method mentioned in the article to bypass this error.

  • Milan


    i have installed bluestacks (downloaded offline bluestack pro installer) and when its started it asks for update of graphic card drivers
    and when using it, it crushes and i get bluescreen error
    any advise what to do?

    • How much is your RAM Memory? I would suggest that you should not use Bluestacks. You system is unable to bear it’s load. You can go for some other lighter emulators.

      • Milan

        system is 4GB RAM memory, it should be more then enough?!
        what would be lighter emulator?

        • That’s sufficient but I am worried why isn’t it working. I suggest you should try Android for PC emulator or Andy Emulator. It would fix your problem.

  • Tim

    When launching game of war through bluestacks I’m Getting the message

    Game is requesting graphics Apis that are not available on your system and has been terminated. What can I do about this?

  • desmond quayson

    i have installed it but cant open anything when i open it says market not found search web i want another althernate

    • You have to manually install the Appstore in latest version of Bluestacks. It does not come pre-installed with it. So, either install an appstore or install the app via apk file.

  • Corey

    I’m getting this message

    “….. is requesting graphics APIs that are not available on your system and has been terminated.”

    Direct X is updated, .net framework updated, drivers updated…..still getting that message. Not sure what to do.

    • This is a graphic card error. Since, you have installed updated graphic drivers so that is not an issue. Check if Bluestacks is compatible with your graphics card. It would be convenient if you could send me all the details of your graphics card and Operating System.

      • Corey

        I’m running Windows Vista
        Radeon X1300/X1550 series card
        Pentium 3.4 GHz processor
        4 Gigs of Ram

        Appreciate the help. Getting frustrated with it. I’m trying to run an art app called ‘Pose Tool 3D’. Already paid for it. I’ve successfully ran some of the free apps, but can’t get this one working for some reason.

        • I guess that is a low system configuration to run high end apps on Bluestacks. Upgrade your processor and graphics card.

  • snehil

    (sorry for the bad English) my com has 302 mb updated gfx,some apps aren’t working.

    • Update graphics driver and .NET Framework. Then, try running those apps.

  • Lilesh pihulkar

    Ayan, i am get your tricks and dawnload orca and bluestack offline hd player and edited bluestack, and its done, but when i open player , the player only intizaizing. Not fully oped. .whats the problem ? What i do now ?

    • The first launch of BlueStacks App Player Beta may take up to a couple minutes just after a fresh install, especially on slower machines. Please wait a couple minutes to make sure that you have given it sufficient time for the first launch.

      If that doesn’t work, you should try reopening the BlueStacks App Player by first closing the BlueStacks window and then launching it again from your Applications folder.

      If BlueStacks is still not loading properly after reopening the BlueStacks App Player window, you should restart BlueStacks. To do so, go to the icon menu at the taskbar. Click on Bluestacks icon and choose restart.
      After restarting BlueStacks, give it sufficient time to launch, a minute or two just to be sure.

      If you still see the loading screen after following all these steps, it is time to update your system specs.

  • qwerty


    Ive been using blue stacks to play clash of clans for almost a year now, but today I tried running the game and it told me that there was a problem with the client, so I when I uninstalled and tried to reinstall, it gave me a bogus error code about my graphics card (I have a GTX 780. 8.1 Gb memory and a core i5. That is pretty dang good! not top-of-the-line, but good!) Now I cant use blue stacks :/ could you give me some help here.


    • Update your graphics card, Direct X and .NET Framework. If it also does not help then you can bypass the graphic error.

  • Glenn42

    Hi! Sorry to disturb you. I’m having the same issue as two of the people who asked for help in the comments, but your answers didn’t help me ^^
    Updated Direct X, my graphic card drivers and the latest .NET framework is already installed in Windows 8.1.

    I’m trying to launch a game called Star Wars Force Collection, but it keeps crashing saying “Star Wars Force Collection is requesting graphics APIs that are not available on your system and has been terminated.”

    I have a Windows 8.1 laptop, with a Nvidia 750M, 8Gb RAM and an Intel Core i5-4200M (2.5 GHz) . It’s not bad I think. Something like mid-end laptop. Never had issues running anything (even the last high graphics games)

    So could you help me, please? 🙂

    • Hi Glenn, it is one of the most common problem while playing Star wars on Bluestacks. The solutions I mentioned are the only possible fix that would work. Other than that, you can try playing it while your laptop is connected to a live power source. You can take help from the below Bluestacks support forum page regarding this problem. Although, the same thing has been mentioned in the forum page too.

  • Lilesh pihulkar

    No ayan, fir bhi bluestacks player intiliezing ho raha hai. .

    • Then, complain at Bluestacks support forum or upgrade your system specs.

  • alex

    i have error message which the game is cant open.
    it said requesting graphics APIs that are not available on your system and has been terminated.

    The game is working fine before i format my laptop.

    Laptop spec
    i5, win7 64bit,
    4GB ram, 2G graphic ATI 5840

    • As I have mentioned in the article, migrating from one Window to another can also degrade your Graphic card. So, you need to update Open GL Graphic Card manually. Hence, Update your graphics driver, Direct X and .NET Framework manually.

  • jay stormy

    bluestacks urdge me to update my graphic drivers bh when i try updating it ,it tells me is updated already…please why???

  • jay stormy

    i mean Updated graphic drivers and the latest .NET framework is already installed in but bluestacks keep saying i should update my graphic drivers…pls help me cause i really wanna use bluestacks please

  • avaiz khan

    bro i have bluestack new version in my lap but it is asking to update graphic card then i hav checked in DxDiag Notes
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found. my pc configuration are Machine name: DELL
    Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 3521
    BIOS: InsydeH2O Version 03.72.24A12
    Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz (4 CPUs), ~1.8GHz
    Memory: 2048MB RAM
    Available OS Memory: 1936MB RAM
    Page File: 1603MB used, 907MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.02.9200.16384 64bit Unicode
    so plz help me solve this problem

  • Lane

    Good day! Would you mind if I share your blog with my twitter group?

    There’s a lot of folks that I think would really enjoy your content.
    Please let me know. Cheers

    • Hii Lane!! Thanks for your appreciation to our hard work. We will be really obliged by your sharing. 🙂

  • yogesh

    in my laptop bluestack install correctly,when pc connected to internet bluestack work correctly without any problem but when not connect internet than bluestack not satrt they have fixed error”updat your garaphics driver” so how to solve this problem

    i have 2gb radeon graphics card

    • Update your graphics card, .NET Framework and Direct X.

      • yogesh


  • orish irungbam

    I used Bluestacks but now its not running unable to be run the Player so what is the reason I don’t know ? My Laptop is were about 2GB of AMD Radeon Graphic Cards,with 4GB RAM ,About 2days ago not running .

    • Go to Taskbar. Select the Bluestacks icon. Choose restart. Also plug-in you laptop charger and then run Bluestacks. If it does not work, then upgrade the version of your Bluestacks.

  • vikash

    bro!!! my bluestack is starting well but not loading apps!!!! like fb messanger!!! plzzz give me sm gd trickss!!! plzz

    • Whats your system configuration?

  • Ajulasi

    Hi! Thanks for all the information! But i still have a problem with a few Apps, Bluestacks on its own is working absolutly fine, but when i want to open some games (like right now Bio Inc.) its shows me the following error: “Bio Inc. is requesting graphics APIs that are not available on your system and has been terminated”.

    I havent found any solution on google, this was the only page i found adressing a problem with graphics, thats why im asking here.
    I would appreciate any help!

    • I guess the apps are not compatible to your system.

  • krishna

    hi bro, when i try to play certain games like , it tells that” game requires graphics api that is not found in your system” ,how to solve this , mine is a new system with all latest configs !

    • Upgrade your system on Software level. Update your Graphic’s drives, .NET Framework and Direct X. Hope it helps!!

  • MitchN

    Hi Ayan,

    I am having trouble running game of war. All other apps are running fine. The specs on my laptop are
    Dell XPS 15 (512 SSD) – GeForce GT 750M, 16 GB RAM with 2GB dedicated graphics card, windows 8.1 Pro, resolution: 3,200×1,800, Intel (R) Core(TM) i7 – 4712HQ CPU @2.30GHz

    I have tried everything i could think of including trying to update direct X and .NET Framework, which isn’t necessary on my laptop. My Laptop is only 2months and has all the op notch pecs so i dont know what going on here…


    If you need more details, please let me know? I thought NVIDIA Ge Force 750M was one of the best graphic cards you could get on a standard laptop so not sure why its not working.


  • Ranger7v

    Hello I have downloaded and installed bluestscks newest version on my laptop and download Game of War for the play store no problem at all. It was show the main GOW screen then go black and says game of war force closed and it says requests graphic API’s. Any suggestions, thank you in advance.

    • I think Game or wars have stopped their services on emulators like Bluestacks. I will get back to you if there is an update.

  • Memo

    hi, my BlueStacks ran fine, 2 or 3 days ago, stopped running Game Of War, only this game is the rror “Game Of War is Requesting That graphics apis are not available on your system and has-been terminated”, try changing the hkey value, decargue old versions of BlueStacks and even a root, it’s just Game of War, any suggestions? Thank you =)

    • I think Game or wars have stopped their services on emulators like Bluestacks. I will get back to you if there is an update.

  • Jared

    Hi Ayan,

    I have been using BlueStacks for some time on my PC with no problems at all to run Game of War. Today, the app froze as it sometimes does so I closed it out and restarted it. When I tried to open Game of War, it would get into the game and then kick back out to the main BlueStacks screen. I have tried uninstalling and re-installing BlueStacks using the guides, etc. Now when I have a fresh install BlueStacks gives me the “Graphics APIs not available” error when I try to run Game of War. Obviously they are available as I was playing the game earlier today before it stopped working. How can I fix this?

    My system config: Dell with Intel i5-3450 @ 3.1GHz, 20gb RAM, Windows 7 Ultimate 64 bit, nVidia GeForce GT 620 dedicated graphics card, 512gb SSD

    • I think Game of War has stopped their services on virtual emulators like Bluestacks. I will get back to you if there is an update to it.

  • ishu

    Hello Ayan.
    when i’m trying to install bluestacks in my samsung laptop having window8 its shows error 1406.
    please suggest what to do.

    • Make sure you are using administrator account to install Bluestacks or check if any registry key is not corrupted.

  • Vivek

    Hiii, I have installed bluestacks on my pc last year, and was also using whatsapp but now whatsapp was asking to update , when I am upgrading it is giving graphic card error. Asking to update my graphic card and try to install again. Please Help!!

    • Uninstall the Old version. Download the latest apk file of Whatsapp from internet and install it. Hope it helps.

  • shivam

    hello please help…i have a pc with config. 2 gb ram windows xp 128mb inbuilt video card….can i be able to play clash of clan…. even lags are accepted please help……….

    • No, Sorry. You cannot Play Clash of Clans. You need higher system configuration.

  • Roger Moore

    I downloaded BlueStacks App Player and downloaded Bio Inc. When I go to play the App it displays this message Bio Inc. is requesting graphics APIs that are not available on your system and has been terminated. Any advice on how to get this App running? I am using Windows 7 if that helps.

    • Hii Roger!!
      It is one of the unsolved issue of Bluestacks. I guess it is due to incompatibility of the app with the system. I will update the readers if anything comes regarding it.

  • mainge90

    i install bluestacks on my computer but it will not open at all. i have upgraded my driver to the AMD Radeon HD 7660g. please help